Insurance and Payment
Health Insurance Accepted:
Aetna (only Eating Disorder diagnoses are covered)
Cigna (Open Access Plus, PPO only)
If you do not see your insurance company listed, a Super Bill (detailed receipt of services rendered) may be provided. Many (not all) insurers will allow you to submit a Super Bill for reimbursement.
For additional questions regarding fees and insurance, contact us at 617-744-9233.
Insurance Script:
To find out if your insurance will cover medical nutrition therapy, call the number on the back of your insurance card and ask the following questions. Be sure to ask for a reference number and save this information someplace secure:
**In-person appointments will resume August 2022, but we will continue to offer telehealth appointments for those interested. If you will be choosing telehealth at any time, please check if you have telehealth coverage for nutrition counseling under your plan.
Does my plan cover outpatient nutrition counseling in a private practice setting? (Service codes we use are 97802 and 97803)
If there are no nutrition benefits, you may be responsible for the fee-for-service.
If I do have nutrition benefits, does it only cover certain diagnoses? (ex: some plans will only cover Type 1 diabetes. Most insurance companies won’t tell you directly which diagnoses they cover.)
Does my policy require a referral, pre-authorization, or pre-determination?
How many visits do I qualify for each year?
What is my co-payment or co-insurance due at each appointment?
Do I have a deductible, and if so, will the cost of my nutrition appointment be applied to my deductible? (In this case, the patient will be responsible for the cost of the session out-of-pocket until the deductible is reached.)
